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Samsung begins refund, exchange program for Note 7 owners in S.Korea

Xinhua, October 13, 2016 Adjust font size:

Samsung Electronics on Thursday began its refund and exchange program for Galaxy Note 7 owners in South Korea after it discontinued the faulty smartphone.

Note 7 owners were recommended to take their phones back to the store in which they purchased the defective smartphones.

South Korean consumers can opt to get a full refund or exchange Note 7s with other devices, including Apple's iPhone 7 or LG Electronics' G5 and V20 or Samsung's Galaxy S7, S7 Edge and Galaxy Note 5.

Samsung said in a statement that it will provide 100,000 won (89 U.S. dollars) in gifts, including a 30,000-won coupon and a 70,000-won assistance for phone charges, if Note 7 owners replace their phones with Samsung products.

The 30,000-won coupon would be given to all Note 7 buyers even if they exchange their phones with other products such as iPhone 7 or G5.

If Note 7 owners want to receive the full 100,000-won gift from Samsung, they are required to replace the phones with Samsung products until Nov. 30.

The refund and exchange program will continue by the end of this year. The program may differ by country. Enditem