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Roundup: Vietnamese province tightens management of travel companies to improve service for Chinese tourists

Xinhua, April 11, 2017 Adjust font size:

Vietnam's northern Quang Ninh province is implementing a series of measures to tighten management of local travel companies in a bid to improve service for Chinese tourists.

On Monday, a travel company in Quang Ninh has been deprived of business license due to violations of travel regulations.

A working group of the provincial tourism department and police has detected that a bus with 21 Chinese tourists run by local Manh Long company violated legal regulations in international travel business, reported local Bao Dau Tu (Vietnam Investment Review) online newspaper on Tuesday.

The bus had no tour guide but only one driver to take the tourists from Quang Ninh's Mong Cai border gate to the province's tourist attraction Ha Long city.

The company has been fined 25 million Vietnamese dong (over 1,100 U.S. dollars) and deprived of business license for 12 months.

In April. altogether four local travel firms in Quang Ninh that violated travel regulations have been deprived of business licenses for 12 months.

Earlier in late March, Quang Ninh authorities said they will apply tougher measures against those who violate travel regulations.

Authorities pledged to halt operation of the firms who fail to obey travel regulations when receiving Chinese tourists via road border gate, as well as publicize these companies in the mass media.

Since the beginning of 2017, the province has fined 44 violation cases, most of which were tour guides and international travel businesses.

As of the end of March 2017, as many as 15 stores that sold items to Chinese tourists in Ha Long city were ordered to close due to failure to guarantee standard and quality of service, reported local VNExpress online newspaper.

Official statistics showed that Quang Ninh currently has over 40 travel companies that are specialized in providing service for Chinese tourists. Endit