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Taobao responds to disputed inspection report

Xinhua, January 29, 2015 Adjust font size:

Taobao.com, China's largest shopping website, made an official response on Wednesday to a controversial quality inspection report by the country's commerce regulator.

The online store will file a complaint to the State Administration for Industry and Commerce (SAIC), accusing a senior official of improper supervision, according to Taobao's Sina Weibo account.

"Director Liu Hongliang followed improper procedures and his legal assessment was emotional," Taobao said. "He reached a conclusion that was not objective, bringing a negative effect on Taobao and e-commerce businesses."

"We welcome any supervision that is fair but oppose nonfeasance and random or malicious official supervision," the post said.

The move is the latest salvo between Taobao, the most profitable branch of e-commerce giant Alibaba Group, and the SAIC since the latter published a quality inspection report on Jan. 23 that gave Taobao the lowest rank in terms of certified product rate.

Taobao fired back on Tuesday and claimed the inspection was flawed in logic and contradicted itself but the post has since been deleted.